Get expert care in 30 minutes, not 8 hours of travel — video that works on any network
Rural clinics lose 70% of patients who can't afford the journey to a specialist. TamamHealth Telehealth connects them in 30 minutes — with video that works on 2G networks and costs a fraction of the travel. Specialists diagnose and treat from anywhere. Power outages and poor connectivity are no barrier to care.
Telehealth in 3 steps
Patient books appointment
Via SMS, web portal, or clinic staff. Appointment syncs to specialist's calendar in Juba. Patient receives reminder SMS.
Secure HD video consult
Works on 2G/3G; adjusts quality automatically. Share lab images, X-rays, ECGs in real-time. Record for follow-up.
Visit notes auto-sync to EHR
Specialist documents diagnosis and plan. Local clinician sees recommendations immediately. Patient can access via portal.
The specialist access crisis
Before: Remote Clinic Despair
- ❌ Patient needs cardiologist consultation
- ❌ Only specialist is 200 km away in Juba
- ❌ 2-day bus journey costs $50 (month's income for most)
- ❌ 70% of patients don't go; condition worsens
- ❌ Local clinician has no one to consult
- ❌ Patient dies from preventable complication
After: TamamHealth Telehealth
- ✓ Patient books video appointment from clinic
- ✓ Specialist in Juba joins call in 30 minutes
- ✓ Cost: $5-10; works even on basic 3G
- ✓ 95% of patients get expert consultation
- ✓ Local clinician learns while watching
- ✓ Patient gets diagnosis, plan, and prescription same day
HD video consultations for every bandwidth
Crystal-clear 1080p video on good connections, graceful degradation to 240p on 2G/3G networks. Built-in noise cancellation, real-time bitrate optimization, and support for both 1:1 consultations and multi-party group visits.
- Auto noise cancellation and echo reduction
- Real-time quality optimization on any connection
- Works reliably on 2G/3G starting at 240p
- 1:1 consultations and multi-party video support
Virtual waiting rooms and patient intake
Patients join at their scheduled appointment time. Providers receive arrival notifications, estimated wait times auto-adjust, and asynchronous intake forms eliminate the need for early check-ins over unreliable networks.
- Appointment-time joining prevents early arrivals
- Provider arrival notifications and status updates
- Estimated wait time with real-time adjustments
- Asynchronous intake forms and history collection
Bandwidth optimization for low-connectivity areas
Adaptive bitrate streaming automatically adjusts quality based on available bandwidth. A typical 60-minute call uses only 500MB on 3G networks. Voice-only fallback ensures continuity even during connectivity drops.
- Adaptive bitrate streaming with auto quality adjustment
- Only 500MB data for 60-minute call on 3G networks
- Intelligent frame rate and resolution scaling
- Voice-only fallback mode for critical connectivity issues
Screen sharing and diagnostic image review
Share lab images, X-rays, and ECGs directly during calls with real-time annotation tools. Providers can mark up images, highlight findings, and educate patients. Optional educational recording for training and quality review.
- Screen sharing and lab image streaming during calls
- Real-time annotation tools for diagnostic marking
- X-ray, ECG, and imaging viewer integration
- Optional encrypted recording for quality assurance
Consent management and secure recording
One-click digital consent with patient signature and timestamp. Optional encrypted session recording requires patient permission and complies with HIPAA and local South Sudan healthcare regulations for quality assurance.
- One-click digital consent with e-signature
- Patient permission required for any recording
- Encrypted recording storage with automatic purging
- Quality assurance and compliance audit trails
Mobile-optimized apps for providers and patients
Native iOS and Android apps with offline video recording capability. When connection returns, recordings automatically sync to the platform. Tablet-friendly interfaces support healthcare workers on the move.
- Native iOS and Android apps with full functionality
- Offline video recording with automatic sync on reconnect
- Tablet-friendly responsive design for clinical teams
- Push notifications and call alerts even offline
Before TamamHealth Telehealth, patients either didn't see specialists or spent weeks traveling and a month's wages getting to Juba. Now we do 30-40 consultations per week across our health posts. The video quality on 3G is excellent, and specialists can review patient images in real-time. We've increased specialist access 4x, and patient outcomes have improved dramatically.Dr. Amir HassanRegional Health Director, Eastern Equatoria State
Frequently asked questions
Our adaptive bitrate system starts at 1080p on fast connections and automatically scales down to 240p on 2G/3G networks. The video remains smooth and usable at all quality levels. We optimize frame rate and resolution in real-time based on available bandwidth.
Yes. Recordings are optional and require explicit patient consent before any call begins. Recordings are encrypted and stored securely with automatic compliance audit trails. Providers can use recordings for quality assurance and staff training with proper authorization.
No-show management is built in. Providers receive notifications when patients don't join at their appointment time. The system tracks no-show patterns and can send automated reminders via SMS or push notification to reduce missed appointments.
The system gracefully handles disconnections. If a network drop occurs, the call is temporarily suspended and the connection is automatically re-established if the patient reconnects within 5 minutes. Voice-only fallback mode can continue the consultation without video.
Our native iOS and Android apps support offline video recording. Providers can record video locally and it will automatically sync to the platform when connection returns. The app also caches patient information and appointment schedules for offline access.
Empower telehealth with integrated care
EHR Module
Telehealth consultations auto-document to patient EHR. Complete specialist recommendations available to local clinician immediately.
Learn morePharmacy & Lab Module
Share lab results and imaging with specialists during video calls. Order prescriptions from consultation recommendations instantly.
Learn morePatient Experience
Patients book appointments, receive reminders, and access consultation notes via secure portal. Multi-language support included.
Learn more